Perfection or Permanence?

We’ve all heard the phrase, “Practice makes perfect.” And many people believe that is true, because they have seen that when they do things over and over and over again, they get really good at that thing…in fact, almost perfect. So it stands to reason that practice does indeed make perfect. But here’s the thing.Continue reading Perfection or Permanence?

Hospitality is a Part of Every Business

Hospitality is one of those words that doesn’t get the full credit it deserves. When was the last time you felt hospitality? Since we’ve been sequestered at home for so long, it’s probably been quite a while since you felt pampered and well cared for. Hospitality is not just for fancy hotels and restaurants. It’sContinue reading Hospitality is a Part of Every Business

Turn ‘What Ifs’ into ‘Even Ifs’

Your brain loves to play tricks on you. And one of the ways it does this is by throwing all sorts of random thoughts at you. Bacon and eggs while you’re in a meeting, cats playing baseball while you’re at lunch with a colleague, wildfires and hurricanes coming together while you’re settling into bed. YourContinue reading Turn ‘What Ifs’ into ‘Even Ifs’

Building Trust in Unlikely Places

Trust is built in the small moments. As leaders, we find ourselves in pivotal situations every single day. We may not realize them at the time as being pivotal, but later in the day or the next, we understand just how important they were. And if we’re smart (or at least aware) we may think,Continue reading Building Trust in Unlikely Places

Control the Meaning, Control the Outcome

You may not always have self-control, but you always have meaning-control. What do I mean by this? Most of the time we are able to maintain good self-control over what we decide to do in certain situations. Other times we are swayed by various forces, and those forces can be internal or external. For instance,Continue reading Control the Meaning, Control the Outcome

You’ve Still Got It

We are all born awesome! And we know it! We think we are superheroes! We wear a red cape. We leap from tall tabletops. We climb trees, flex our biceps, do our power pose, chase down the bad guys, and save the world every afternoon. Because we are invincible when we are five years old.Continue reading You’ve Still Got It

Throw Away Your Verbal Crutches

Um, so ya know what I’d like to discuss today is, um, well, ya know. That! Right there! That is what we are going to look at today – our verbal crutches. We all have them and they are super annoying—not only annoying to ourselves, but to others as well. Most of the time weContinue reading Throw Away Your Verbal Crutches