Most of us like being considered a valuable part of a worthy cause. It’s the odd person who doesn’t like praise, appreciation, or recognition for good, hard work. As a matter of fact, I’m not sure such a person exists in the United States — we all appreciate being appreciated. So, it’s pretty safe […]Read more "The Power of Appreciation"
As we enter the NFL playoffs, we see twelve teams that have earned their way to a post-season berth. Through 17 weeks of extreme effort, many factors go into the fate of a team as they approach the playoffs: talent, conditioning, injuries, and a bunch of other things. But one thing is for sure; good […]Read more "Coaching Makes the Difference"
In today’s fiber optic-fueled world, we barely find the time to do what needs to be done, let alone what we want to get done. We’re just too busy with work, family, friends, pets, etc. The boss wants this, the spouse needs that, and the pets need watering and the plants need to go…no wait…the […]Read more "Get More Done by Doing Less"
Communication is the key to building relationships and trust. Without it you have nothing. Realize that the first step in getting anyone to do anything is to communicate. Whether that is done vocally, or by written word, or by demonstration, the bottom line is, you must get your message across. The second step in getting […]Read more "Have You Hugged Your Reports Today?"
In continuing our theme of providing feedback, let’s take a look at some basic principles of how to do it more effectively. It’s pretty easy to get up the courage to dole out some developmental feedback when someone screws up, and many folks feel good about delivering positive feedback when they catch someone doing something […]Read more "Feedback: How It’s Done"
In the last post we looked at feedback and how much we provide. Today we are going to look at the right balance of encouraging v. corrective feedback. Most of us are fairly adept at providing corrective feedback and it probably makes up most of our feedback output…somewhere upwards of 70%. While that keeps people […]Read more "The Right Balance"
Feedback is the communication process of aligning employee behaviors with manager expectations. Basically, we want our direct reports to do what they’re supposed to do. But how do we know if they know what they’re supposed to do? That’s where feedback saves the day. You get another chance to express your expectations of them. As […]Read more "Are They Getting Enough Feedback?"