Tag: Communication
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Are You Taking Your Vitamins?
You’re getting ready to close business for the day and you’re feeling a little sluggish. You’re not terribly tired, but you are feeling like you could have brought a little more something to your staff, your meetings, your customers. You didn’t lose any sales or make anyone cry today but…
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We Can Do This, If…
You’re in a meeting with your team and you’re delivering some news that will likely not be well received. You’re not going to be able to have the annual company dinner party this year because the current budget cannot cover the costs. After the groans and eye rolls begin to…
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Are Your Audio and Video Synced?
You’re watching a video of a vendor pitching their latest product, but the audio is about a half second behind the video. You’re slightly put off by the misalignment, but you can handle it. It’s kind of like watching a poorly dubbed kung fu movie from the 70s, but not…
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The Words We Use Say a Lot
You’ve asked one of your direct reports to see you in your office. It’s about a recent mistake they’ve made and you want to provide some feedback and maybe a little coaching. They enter the room sheepishly and slump down in the chair opposite your desk. You don’t want to…
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Prove Your Point or Improve Your Position?
You find yourself in a heated discussion with a close colleague, a direct report, or maybe even your spouse or partner. You’ve been going back and forth about who is right and who is wrong. And it appears things are not going to get better any time soon. We’ve all…