Why Do We Still Do Email So Badly? (Part 2)

TL;DR: Three important keys to effective business email writing are congeniality, content, and closure. Read on for the particulars. Email is different from other forms of communication and it is typically done pretty poorly by most business-people. It’s just hard to get the words to come out right to make good sense and carry yourContinue reading Why Do We Still Do Email So Badly? (Part 2)

Why Do We Still Do Email So Badly? (Part 1)

Email is ubiquitous. Email is still our main method of communication at work. And email continues to be a major thorn in our sides. But why? Well, part of the reason is because there is just so much of it and part of it is because it is not done properly. Quick survey: How manyContinue reading Why Do We Still Do Email So Badly? (Part 1)