You’re getting ready to close business for the day and you’re feeling a little sluggish. You’re not terribly tired, but you are feeling like you could have brought a little more something to your staff, your meetings, your customers. You didn’t lose any sales or make anyone cry today but you can’t quite put yourContinue reading Are You Taking Your Vitamins?
You’re at a conference. (Ok, let’s pretend you’re at a conference because no one is doing these right now.) So anyway, you’re at a conference and you meet someone you really enjoy talking with and you want to be cordial and supportive. You know that connecting people and showing value is a great way toContinue reading The Layers of Connecting
You’re traveling across Europe with a friend of yours, and you’re engaged in conversation about all the wonderful sights you’re seeing and the places you’re going next. But after a couple of minutes, you see your friend is playing on his phone. You decide to let it go and continue talking. Soon enough, your friendContinue reading Conversations on a Train
Greetings are important because they initiate conversation or interaction. Most of the time we just gloss over the greeting, not putting much, if any, emphasis on what we say or how we say it. So what does a greeting sound like? It can take all sorts of forms. Hi. Hello. How are you? What’s up?Continue reading When a Greeting is More Than a Greeting